Helpful information
What is the European Student Card?

The European Student Card (ESC) is a student card integrated into the LSIC to facilitate student mobility in Europe.

It shows your status as a student not only in Lithuania but also in European countries. So you don't need a separate document to prove your student status when travelling or going on exchange programmes. 

More information can be found here

What is the benefits of the European Student Card?

With an LSIC with an European Student Card, you can be identified as a student throughout Europe. This is very handy if you go on international exchange programmes, like to travel and enjoy student discounts.

You have access to an unlimited number of services inside and outside your higher education institution, such as:

  • taking books from the university library;
  • access to the premises of the HEI;
  • public transport discounts;
  • discounts to museums and other cultural activities;
  • and other student discounts in Europe.


The LSIC is valid for the entire duration of your studies.

How do I order my European Student Card?

Ordering is the same as for the LSIC (see "How to order LSIC"), except that you have to select the European Student Card integration in the checkout step and submit your order.

The integration is free of charge.

Transport card integration can also be selected for the LSIC.

Where is the European Student Card valid?

The LSIC with an European Student Card integration is valid throughout Erasmus+ countries and Lithuania.

The LSIC without integration is valid only in Lithuania.

Do I need to register my card additionally?

No, no additional registration is required. You will automatically be registered in the ESC system when you order the LSIC.

How do I recognise my European Student Card?

A hologram and a QR code are added to the back of the LSIC.

If you do not choose the integration of the ESC, the QR code will be printed in the same way, but it will identify the unregistered student in the ESC system.

Can I order an LSIC with an European Student Card while having a valid LSIC?

Yes, it is possible to order a new LSIC with an European Student Card integration. Mark the status of the LSIC as "Other reason" in your profile. And place a new order with European Student Card integration.

Re-issue of the LSIC in the same studios is 10 EUR.

What does the QR code show?

The QR code can be scanned to see:

  • the student's status (whether the student is studying or registered in the ESC system);
  • the end date of studies;
  • the study level;
  • the European Student Card number.
Is an old LSIC valid without an European Student Card?

Yes, LSIC are valid until the end of your studies.

My data in the lsp.lt system
What if I don't see my study information?

Study information is uploaded by your higher education institution in several weeks from the signing of study contract.

If after September 1 you still do not see your study information, contact your higher education institution in Lithuania. 

Also, make sure that you provided the same personal number in your registration form as your higher education institution is provided with. If the number is not correct, contact us via email help@lsp.lt.

I found an innacuracy regarding my name in the system (e.g. last name changed). How to update the data?

First of all, your personal data has to be updated by your higher education institution. After that, they are imported into lsp.lt system.

If your personal data has changed, first contact your higher education institution to update your data in the Student Register. Once you receive confirmation from the higher education institution about the updated data, you can order your LSIC.

After clicking "Order LSIC", you will see a sample LSIC with your uploaded photo and the data provided by the higher education institution. If all data is correct, you can order LSIC. Otherwise, contact the higher education institution and ask to change the incorrect data.

What if I forgot my login details?

If you forgot your account:

What should I do if my lsp.lt profile contains incorrect personal or study data (e. g. surname, university, study form or end of studies)?

Contact student self-governing body in your higher education institution in Lithuania or e-mail via help@lsp.lt immediately for help. When the administration of the higher school updates the data, it will be uploaded to the lsp.lt system, then you will be able to order your LSIC.

Do not order LSIC until you see the corect information.

Ordering a new LSIC
Ordering

All information on how to order a Lithuanian student identity card can be found here.

LSIC prices in different study degrees

In the first degree studies - 20 EUR;

In second degree studies - 12 EUR;

In integrated studies - 22 EUR;

In short cycle studies – 10 EUR;

In third degree studies - 20 EUR;

Residency studies - 20 EUR;

In non-degree studies - 10 EUR;

For the arriving students of partial studies - 10 EUR.

When the LSIC in the same studies is reissued (replaced by a new one) - 10 EUR.

We remind you that the LSIC is issued for the entire study period.

How long does it take to produce LSIC?

LSIC is produced within 5 -14 working days from the beginning of your order.

In the autumn, LSIC production may take longer than expected.

How do I know if an LSIC has already been produced?

Once the LSIC is ready, you will receive a notification via the email address provided during registration. You can also log into the system and see the status of your LSIC.

How to collect the produced LSIC?

When ordering LSIC, you can choose from several pick-up methods:

  1. Delivery by courier to your specified address. The price of delivery by courier is 3 euros.
  2. Delivery to the terminal of your choice. The price of delivery to the terminal is 2 euros.
  3. Free pick-up at the subdivision of your choice.

Delivery by courier or to a terminal may take up to 3 business days, while pick-up the LSP at the subdivision may be possible on the same day.

 

In which studies can I not order LSIC?

LSIC can be ordered by all persons with a higher education student status. Note that:

  • if you study in additional studies, you have the status of a listener.
  • if you study at a vocational training center, you have the status of a school student.
Photos
What to do if I am not able to upload photos to my LSIC profile?

If you are not able to upload photos to your LSIC profile:

  • try resizing the photo (width and height);
  • upload photos with another browser or device;
  • check the photo title for spaces and Lithuanian characters. You can also try changing files format (e. g. JPG to JPEG or PNG).

If you are still unable to upload the photos or you do not know how to change the photos format, please share the photos with us via email help@lsp.lt.

What if the manufacturer rejected the LSIC photo I uploaded for LSIC production?

The LSIC photo you uploaded did not meet the requirements for the LSIC photo.

LSIC photo is a photo that will be printed on your card. Your face must be clearly visible in the photo, there must be no foreign objects, animals or people in the background. The photo is not edited by the manufacturer, so upload a photo that doesn't need to be rotated, cropped, or so. Also make sure that you did not confuse the LSIC photo with the ID card / passport photo.

After uploading a new photo, you will need to resubmit your LSIC order. The money paid for the card remains.

What if the manufacturer rejected the personal identity card or passport photo I uploaded for LSIC production?

The personal identity card or passport photo you uploaded did not meet the requirements.

Personal identity card or passport photo is a photo of your ID that is used to verify your identity. The photo of the document must clearly show your name, surname and photo. The document photo is not being edited by the manufacturer, so upload a photo that should not be rotated. Also make sure that you did not confuse the ID card / passport photo with the LSIC photo.

After uploading a new photo, you will need to resubmit your LSIC order. The money paid for the card remains.

I previously had LSIC, can I use previously uploaded photos?

After production of LSIC, the photos are deleted for security reasons. To order a new LSIC, you need to upload your photos again.

Can I upload LSIC photo taken at home?

Yes, you can also upload your own selfie for the LSIC photo, it is not necessary to upload a professionally taken photo.

LSIC loss
What to do if you lost your LSIC?

If you lose your LSIC and want to order a new one, follow these steps:

  1. On your LSIC profile, mark that your LSIC is lost. If you do not see this option, contact student self-governing body in your higher education institution in Lithuania.
  2. Order new LSIC in your profile.

If you lose your LSIC and do not want to order a new one, follow these steps:

  1. On your LSIC profile, mark that your LSIC is lost. If you do not see this option, contact student self-governing body in your higher education institution in Lithuania.
  2. Fill in the request form for the termination of lost LSIC, which you will find here.
  3. Pay a fine of EUR 100:

Details:

Payment code: 103087

Recipient code: 190739547

Recipient: Lithuanian National Union of Students

Accepting institutions: AB Swedbank LT487300010136548129

Purpose of payment: For non-refundable LSIC

Contribution amount: EUR 100

The filled request form and payment receipt are sent to the student self-governing body or by sending an email via help@lsp.lt

 

What to do if the LSIC is stolen?

If the LSIC has been stolen, follow these steps:

  1. Fill in the request form for the termination of stolen LSIC, which you will find here.
  2. An extract from the stolen LSIC is taken from the police station.
  3. The filled request and extract forms are sent to the student self-governing body or by sending an email via help@lsp.lt.
  4. After confirmation of your requests, order new LSIC in your profile.
The returning of LSIC
If you LSIC has expired or there are less than 3 weeks left until its expiry

Students will be able to keep their LSIC if after the completion / termination of studies, the validity of their certificate has expired or there are less than 3 weeks left until its expiry.

If a student completes / terminates their studies and the LSIC expires after more than 3 weeks

If a student completes / terminates their studies and the LSIC expires after more than 3 weeks, the student MUST take the LSIC to the student self-governing body or return your LSIC at our office from Monday to Thursday from 10 to 17 o’clock. Our address – A. Vivulskio g. 36, 2 a., LT-03114 VILNIUS. Please contact us before arriving. The deadline for returning is 2 weeks after the withdrawal request is submitted.

 

Upon completion / termination of studies, the certificate becomes inactive and the former student can no longer use the LSIC

Upon completion / termination of studies, the certificate becomes inactive and the former student can no longer use the LSIC. People are penalized for illegal use of LSIC (LSIC user is no longer a student).

Admission to the another degree
Students will be able to keep their LSIC if after the completion / termination of studies, the validity of their certificate has expired or there are less than 3 weeks left until its expiry.
You will able to order LSIC for your new studies after your higher education institution has uploaded your study data to the Student Register. Study information is uploaded in several weeks from the signing of study contract.
LSIC discounts
I have a part-time student card. Can I get all the discounts with LSIC?

Yes you can. Unless companies participating in the partnership program indicate that discounts are only granted full-time students. However, in the absence of such restrictions, you can safely rush to take advantage of discounts. Restrictions can be found on each discount applied to partners.

Currently, part-time students cannot use transport discounts.

I presented my valid LSIC, however I did not receive a discount. What should I do?

You should write an e-mail to nuolaidos@lsp.lt. We will try to solve the problem as soon as possible.

Public transport
How to use integrated transport ticket?

The public transport ticket integrated in Your LSIC is filled as a regular public transport card. The card can be filled both physically and online.

 

You can find more about Vilnius public transport cards here.

You can find more about Kaunas public transport cards here.

How to fill integrated Vilnius transport ticket card?

Integrated Vilnius public transport card into LSIC can be filled up at the JUDU self-service. Unfortunately self-service page is only in Lithuanian so here is the detailed instructions how to fill the card:

  1. If you don't have a JUDU account yet, you will need to register by pressing "Registruokitės", and if you have one, you will need to log in first by using your email and password.
  2. After logging in, click "Pridėti kortelę".
  3. Specify the desired card name (e.g. LSIC) in the first field and your LSIC barcode* in the second field.
  4. After entering card name and barcode, click "Pridėti kortelę“ again.

* If you get an error "Kortelė nežinoma", instead of LSIC barcode enter the transport card number in the second field. You can find your Vilnius transport ticket card number in your LSIC profile in the "Vilnius transport card number" field.

If you see a dash in your LSIC profile field "Vilnius transport card number", check if your LSIC status is "Active". If you still see a dash, you did not choose to integrate Vilnius transport card when ordering LSIC.

How to fill integrated Kaunas transport ticket card?

Integrated Kaunas public transport card in LSIC can be filled up at https://savitarna.kaunoziogas.lthttps://savitarna.kaunoziogas.lt:

  1. Identifier - your LSIC barcode that starts with the numbers "94403905".
  2. Password - you can find it after logging in to your LSIC profile, in the "Kaunas transport card number" field.

If you see a dash in your LSIC profile field "Kaunas transport card number", check if your LSIC status is "Active". If you still see a dash, you did not choose to integrate Kaunas transport card when ordering LSIC.

I wanted to fill up public transport card, but I couldn't. What to do?

Contact us by e-mail by mail help@lsp.lt. It is possible that you did not select to integrate public transport card when ordering your LSIC, or an error may have occurred in the bus system.

I have LSIC and I want to integrate a Kaunas and/or Vilnius public transport ticket. How can I do it?

It is not possible to renew the old LSIC, so you will need to order a new card and choose wanted features.

I ordered a new LSIC, does it keep the information of the old public transport ticket?

Information of the old public transport ticket is not transferred from the old LSIC.

Can I use transport discounts without an integrated public transport card?

Yes, you can use transport discounts when buying transport tickets according to the usual procedure established by that city, indicating the relevant discount:

  • 80% for monthly tickets;
  • 50% for one-time tickets.

When traveling by public transport, always have your LSIC with you to prove your student status!

Other questions
What to do if my personal information has changed (e. g. surname)?

First of all, your personal data has to be updated by your higher education institution. After that, they are imported into lsp.lt system.

If your personal data has changed, first contact your higher education institution to update your data in the Student Register. Once you receive confirmation from the higher education institution about the updated data, you can order your LSIC.

After clicking "Order LSIC", you will see a sample LSIC with your uploaded photo and the data provided by the higher education institution. If all data is correct, you can order LSIC. Otherwise, contact the higher education institution and ask to change the incorrect data.

I was on academic leave, now my LSP expires before my studies end. What should I do?

It is not possible to renew the old LSIC, so you will need to order a new card.

Once your high school has updated your end of studies, you can place a new card order. Do not place an order until you see the correct study data. The order is the same as for the first LSIC.

I want to delete my lsp.lt account
  1. In order to delete your lsp.lt account, you need to fill in the request form for the cancellation of registration, which you will find here.
  2. The filled request form is sent to the student self-governing body or by sending an email via help@lsp.lt.
I want to cancel LSIC production

To cancel the production of LSIC, it is necessary to contact help@lsp.lt by email immediately. If the photo has not yet been accepted in the system, the order can be suspended. If the cancellation of production is requested too late, the LSIC will be produced and no refund will be given.

I want to get a refund for my LSIC
  1. Fill in the request form for the refund for LSIC, which you will find here.
  2. Send the filled request and payment for LSIC bank excerpt to help@lsp.lt.
I chose the wrong LSIC delivery location, can I change it?

You can change your delivery information in your LSIC profile while LSIC is not yet in production. If you do not see this option, the delivery location cannot be edited.